Covid 19 – Easter Holiday Shutdown

April 5, 2020 at 8:41 pm

For the Easter Holiday period our offices are closed down and vehicles all safely parked up. All our staff are self isolating away from anyone. This is to keep safe during this very difficult time. We will try to view Emails when we can, but some of our staff are on lockdown for 12 weeks as they are in the at risk category. One of our drivers has lost both his parents and a cousin all within the space of 9 days. Our thoughts are with him at this time.

Our office will reopen on the first day after the Easter School Holidays. We have a rota of volunteers to drive on the Covid 19 Emergency Routes to take our passengers to school, for parents who are Key Workers. The Key Workers should already have the temporary routes and timetable. They must also be pre-booked in at school so they know you are going to school. You MUST still book your place on the bus. If you are using this special service then please remember to send a test each evening to confirm that your child is on the bus the following morning. Texts MUST be sent between 4.00pm and 6.00pm each afternoon so we can then arrange a pick up list for the driver. Passengers are to get on the bus using the rear passenger door and sit in the rear of the vehicle, well away from the driver. They should use the Sanitiser Gel provided both when they get on and when they get off the bus. Please tell them to each sit in a double seat nearest to the window. They should remain seated with their seat belt on and sit in the same seat for the return journey.

Travelling on the bus we are doing all we can to keep children a safe distance apart and also keep a safe distance from the driver. We are aware that buses pose a specific problem being closed in and we ask everyone who has no option but to use the bus, to do so in as safe a way as possible. Please brief your child on how to stay safe travelling to school.

We also thank all the many parents who are continuing to support us at this very difficult time. Without the ongoing support we could not continue to provide the service and would not survive this lock down. For those who are booking on for the next academic year you can be assured that your deposits are safe and if for any reason we are unable to continue all deposits for next year would be refunded. Next years deposits are secured and will only be used for next year. We have asked all current year passengers to ensure their account is up to date which is essential to our survival. We are doing all we can to be ready to start up again as and when we are able to do so. It is only with your continued support that the school bus will be able to survive. We are suffering massive losses and will need significant loans to make it through this crisis. You are reminded that bookings are still being taken for the next academic year and the guaranteed places are available until the 30th April. We then decide on the size of bus required and allocate it to a route.  After the 30th April we process applications in order of receipt and allocate places from the waiting lists. Anyone who is in default on the current years account will not be allocated a seat for next year. If you pay monthly and are unable to keep to your plan you must make an arrangement to pay smaller amounts over a longer period. We will not add any extra charges for making other arrangements to pay. This can be set up by email to seats@ctsbus.co.uk.

We may have to review the prices and routes for next year once we get to the end of the lock down. We will not know till then which coach companies have managed to survive and will need to re-asses costs and providers. It is our aim to keep to the original plan if at all possible.

Thank you for your support and please keep all your family safe. Stay inside and help save each other.

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